FAQs

1. What types of furniture and home decor items do you offer?

At Ethereal Home Living, we pride ourselves on offering a wide range of high-quality furniture and home decor items. Our collection includes everything from contemporary sofas and tables to exquisite lighting fixtures and decorative accessories, all designed to elevate the look and feel of your home.

2. Can I customize the furniture to fit my home's decor?

Yes, customization is one of our specialities. Many of our furniture pieces can be tailored to match your specific preferences for size, colour, material, and design. Please contact us for more details on how to customize your furniture to perfectly complement your home's decor.

3. How can I place an order?

Orders can be placed directly through our Shopify website, https://etherealhomeliving.com/. Simply browse our collection, select your desired items, and follow the checkout process. If you need assistance or have special requirements, please don't hesitate to contact our customer service team.

5. What is your return policy?

We strive for complete customer satisfaction. If you're not happy with your purchase, you may return it within a specified period for a refund or exchange. Some conditions apply, so please review our return policy for detailed information.

6. How can I track my order?

Once your order is placed, you'll receive an email confirmation along with a tracking number. You can use this number to track your order's progress online. If you have any questions about your order's status, our customer service team is here to help.

7. Do you offer design consultation services?

Yes, we offer design consultation services to help you make the best choices for your space. Our team of experts can provide personalized advice on furniture selection, layout, and styling to help you create the home of your dreams. Contact us to schedule a consultation.

8. How do I care for my furniture to ensure its longevity?

Each piece of furniture comes with specific care instructions to help you maintain its beauty and durability. Generally, we recommend regular dusting, immediate spill cleanup, and avoiding direct sunlight and extreme temperatures. For more detailed care instructions, please refer to the product guidelines or contact us.

9. Can I visit a physical showroom?

Currently, our collections are showcased exclusively online in our store. This allows us to offer a wider range of products and more competitive prices. We provide detailed descriptions and high-quality images for each item to help you shop with confidence.

10. How can I stay updated on new arrivals and promotions?

You can also follow us on social media for updates, inspiration, and more. Join our community today to ensure you never miss out!